Returns Policy
At BeardBeasts, we want you to be completely satisfied with your purchase. We understand that circumstances may change, and sometimes a return is necessary. That's why we have implemented a hassle-free returns policy to ensure your peace of mind and make the process as smooth as possible. Please take a moment to review the following information regarding our returns policy.
30-Day Return Window: We offer a 30-day return window from the date of purchase. This allows you ample time to evaluate your order and decide if it meets your expectations.
Unopened and in Original Packaging: To qualify for a return, the item must be unopened and in its original packaging. We kindly ask that you keep the product in its original condition to facilitate the return process.
Email Notification: Before shipping your order back to us, please send an email to info@beardbeasts.com to notify our customer service team about your return. This step is essential to ensure a seamless and efficient return process. Our dedicated representatives will guide you through the necessary steps and address any questions or concerns you may have.
Return Shipping: The cost of return shipping is the responsibility of the customer unless otherwise specified. For your peace of mind, we strongly recommend using a trackable shipping method when returning the item to us. This allows you to monitor the progress of the return and ensures that it reaches us safely. Additionally, please remember to retain the proof of postage for your own records.
Refund Process: Once we receive and inspect the returned item, we will initiate the refund process. Please note that it may take some time for the refund to be processed and for the funds to be reflected in your account. We appreciate your patience during this period.
Exclusions: Please be aware that certain items may be non-returnable for health and safety reasons. These items will be clearly indicated in the product description or on our website.
Customer Satisfaction: At BeardBeasts, your satisfaction is our ultimate goal. If you have any concerns or questions regarding your order, we encourage you to reach out to our customer service team. We are here to assist you and address any issues promptly and professionally.
We value your trust and are committed to providing exceptional products and service. Should you have any further inquiries about our returns policy, please don't hesitate to contact us at info@beardbeasts.com. We appreciate your support and look forward to serving you again in the future.
Returns Address: 39 Dogwood Ln, Springfield, AR 72157, United States
