Beard Beasts Return Policy

At Beard Beasts, we are committed to delivering premium beard care and hair styling products that exceed your expectations. If, for any reason, our products do not meet your satisfaction, we are here to assist you with returns within 30 days of your purchase.

Eligibility for Returns:

To qualify for a return, products must be unopened, unused, and in their original condition. We understand that sometimes things don’t work out, and we are happy to help. If you receive a damaged or defective product, please contact us immediately.

Please Note: Beard Beasts does not offer exchanges.

How to Initiate a Return:

To initiate a return, please email us at info@beardbeasts.com with the following information:

• Full Name

• Product Name

• Order Number

• Phone Number or Email Address

• Reason for Return

A customer care representative will review your request. If approved, we will issue a Return Authorization Number (RAN) and provide detailed return instructions.

Return Process:

Once you receive your RAN, securely package the product (preferably in its original packaging) to prevent damage during return transit. Please include the RAN inside the package. The customer is responsible for return shipping costs, except in cases of defective products.

Refunds:

Refunds will be processed to the original payment method within 3-5 business days of receiving the returned product. Please note that shipping costs are non-refundable, unless the product is deemed defective.

Important Considerations:

• Returns must be made within 30 days from the date of purchase.

• Discounted, sale, or promotional items are not eligible for returns.

• All items should be returned in a single shipment to expedite the process.

• If the product is damaged upon receipt, please notify us within 24 hours and provide photos, if possible.

Defective Goods:

A product is considered defective if it is damaged upon arrival or contains a manufacturing defect. Beard Beasts reserves the right to determine if a product qualifies as defective. Please email us with details and evidence of the defect for assistance.

Our Commitment:

We are committed to ensuring your satisfaction with Beard Beasts products. If you have any questions or concerns, please don’t hesitate to contact our customer service team at info@beardbeasts.com.