Frequently Asked Questions
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Q1. What is the estimated timeframe for shipping out my products?
We strive to have your products shipped out within the timeframe of two to four business days. Rest assured, we utilize reliable shipping services such as USPS and FedEx to ensure swift delivery. As soon as your order is on its way, we will send you an email containing the tracking information. This way, you will have all the details you need to anticipate the arrival of your order.
Q2. How much are the shipping rates for your products?
For orders within the USA, shipping is free for orders totaling $59 or more. If your order is under $59, there is a flat shipping rate of $3.99.
Q3. Do you offer international shipping for your products?
Yes, we offer international shipping. Rates vary based on the country and weight of the order. Please allow extra time for delivery due to Customs Clearance and Export procedures.
Please note that Customs/Duty Taxes imposed by the Customs Agency in your country are not included in the final price of your order. For more information on potential additional charges, we recommend contacting your local Customs Agency.
Q4. Is it possible to return products if needed?
Yes, we accept returns for products. If for any reason you are not satisfied with your purchase, you can initiate a return within the specified return period. Please refer to our Returns Policy for detailed instructions on how to proceed with a return. We are committed to ensuring your satisfaction and will assist you throughout the return process.
Q5. From where do you procure your products?
Our commitment to quality and supporting local industries is paramount. That's why all of our oil, balm, wash, conditioner, and wax products are proudly manufactured right here in the USA. We prioritize using the highest quality all-natural ingredients across our entire product range, ensuring that you receive the best possible grooming experience.
Q6. When would be the ideal time to begin using the products?
We recommend starting to use our products as soon as you begin growing your beard, regardless of whether you're growing it for the first time or have been maintaining it for years. Our carefully crafted products are designed to enhance your beard in every aspect, from nourishment and hydration to styling and grooming. For more detailed information about each product and its benefits, please refer to our product descriptions. Get ready to experience the transformative power of our beard care products.
