Shipping

Beard Grooming Products Shipping

Shipment processing time:

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes or APO/FPO addresses

We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses via USPS First Class and Priority Mail depending on order weight.

We can ship international however the charges by weight may be quite high even for small products.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Beard Beasts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

RETURNS POLICY

 Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Clothing Shipping

When will I get my order?

It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

USA: 5- 8 business days
International: 10-20 business days

Where will my order ship from?

We work with an on-demand order fulfillment company with facilities worldwide!

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

• Check your shipping confirmation email for any mistakes in the delivery address.
• Ask your local post office if they have your package.
• Stop by your neighbors in case the courier left the package with them.
• Pro tip: Package theft is on the rise—I f you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!

• If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us on our contact page with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Pro tip: The zip code is the most important part of the address. Use a simple tool like USPS ZIP code lookup to make sure you get it right!

Orders

How are your products made?

We work with a reliable, high-quality print-on-demand company. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How do I track my order?

If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line on our contact page.

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us on our contact page within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!